When we first moved, they switched to a different modem, this one a combined modem/router. It didn't work. I just saw that on the latest bill, they charge us $24 for visiting and bringing a different modem... Colour me divinely unimpressed with their service... I feel for your brother! I'm starting to see why customers refer to it as Crapcast.
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Date: 2009-01-05 04:10 am (UTC)*hugs back*