Dear Comcast

Ah, okay, let's not go there. You still suck majorly, and no, no matter how friendly your private messages are, I will not again phone you, I'm about done with you. I'm tired of explaining to everyone I speak to in your company our whole plethora of grief, hear your sympathies and then find that absolutely nothing has been done! AT&T looks increasingly attractive, and that's saying a lot. Tonight was about the 7th Saturday since October that the internet went dead. But you don't have the guts to admit it; you pretend it's something you don't know about. I've now met more than enough techs to know that your Saturday night outages are not random. I've met enough dissatisfied customers to know that we're by no means alone with our dissatisfaction. Considering your action last month, the only thing that will convince me to remain your customer is for you to scrap our bill to zero and three months of free service. Stellar service, that is. You wish to discuss this? Give me a live chat link or do it via e-mail. I don't like phones. And internet obviously isn't an option since you're pathetic at providing the service.

No love,
me

(no subject)

Internetz came back late afternoon. Finally. I have the headache from hell. No reading. :( Will the Madrid Fault kindly get it done and over with, so I can move again? Thx. Is all.